Customer’s Outrageous Act At Restaurant: A Disturbing Incident Caught on Camera

Two blurry surveillance images showing the same scene from different angles. A man is seen aggressively striking a waitress with a dinner plate inside a Nando's restaurant. The caption on the image reads "Nando's Waitress Attacked."


The incident, now making rounds on the internet, took place in a seemingly ordinary setting—a Nando’s restaurant, part of the popular fast-food chain known across the UK. The footage captures a man wearing a hoodie and beanie, seated with a woman and child. What happens next is both unexpected and unsettling. 

As the server, a young woman, places their food on the table, the man grabs a dinner plate and strikes her across the face. The force of the blow is evident in the video, as the server, visibly shocked, stumbles back before quickly leaving the scene. Meanwhile, the man and his companions swiftly exit the restaurant, leaving chaos and confusion behind.

What could have driven someone to such an unprovoked act of aggression? That question remains unanswered. However, the incident didn’t just end there. A woman, who later identified herself on social media as Zahra—the server involved—shared her side of the story, expressing her frustration with how the situation was handled. 

According to Zahra, the police were actually present in the restaurant at the time of the attack but failed to take immediate action. She claims that despite being there, they didn’t even check the CCTV footage or offer assistance. Her post has since sparked outrage online, with many questioning the actions (or lack thereof) of the authorities.

A surveillance image showing a man in a black hoodie and beanie standing at a counter, facing a restaurant worker. The worker, partially visible from behind, is handling something on the counter, possibly taking an order.


The Metropolitan Police have since issued a statement in response to the public outcry. They confirmed that the incident was indeed reported back in March and acknowledged that their officers did not follow up as they should have. The police further stated that an investigation is now underway to address the mishandling of the case.

As of now, the man responsible for the attack has not been apprehended, despite the clear evidence against him. The incident serves as a stark reminder that not all customers act with respect and decency—and sometimes, the consequences of such actions can be severe and far-reaching.

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